A-Z Guide

Click below to jump to a specific section or scroll to view all the information. *A-Z Guide and Policies are subject to change based on event. Check your events specific page, stay tuned to Mercedes-Benz Stadium social channels or contact our Guest Services team for the latest event information.

Search by Letter
#
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z

Most Popular Topics

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Standing

Guests are asked to enjoy the game from the comfort of the seat that is indicated on their ticket. Please keep in mind that when you stand, you may block the view of other guests behind you. It is not the intent to limit guest’s enjoyment of the game and cheering after great plays, but continuous standing in seating areas may negatively impact others enjoyment of the event. Continuous or excessive standing is addressed in the Mercedes-Benz Stadium Fan Code of Conduct and will be monitored by stadium security.

S
Strollers and Car Seats

Strollers and car seats are permitted inside of Mercedes-Benz Stadium, but must be checked at the Guest Service location at Section 116.

S
Suites

There are 193 Luxury Suites at Mercedes Benz Stadium. The different types of Suites are:

• East Field Level Suites- FL 01-08

• West Field Level Suites- FL 09-16

• Global Payments Suite Level – S101-S197

• The Gallagher Suite Level – S201-S297

• Gullwing Club/Owner Suites- GS10-GS30

• Centennial Suites- CL01-CL10

• Loge Suites- 106L (1-7), 114L (1-7), 124L (1-7), 132L (1-7)

For additional information on suites, please email suites@mercedesbenzstadium.com.

S
Sustainability

Mercedes-Benz Stadium was the first professional sports stadium in the United States to achieve LEED certification and first professional sports stadium in the world to achieve TRUE Zero Waste Precertification.  Click here to learn more about sustainability at Mercedes-Benz Stadium.

S
Sweets and Treats
  • Bruster’s Ice Cream – Sec. FL, 120, 124, 221, 246, 303, 322, 334
  • Chick-fil-A  – Sec. 123
  • Dippin’ Dots  – Sec. 120, 126, 216, 226
  • King of Pops – Sec. 218
  • Miss D’s Popcorn – Sec. 104, 120, 216, 307, 326
  • Moe’s – Section 116  
  • Popcorn – A stadium necessity, pickup and enjoy some popcorn from any ATL Fan Fare, Capital Crust, and Fresh Mex locations throughout the stadium.
S
TVs

Mercedes-Benz Stadium is equipped with a sophisticated internet protocol television system (IPTV) that includes over 2300 displays throughout the stadium, to offer a variety of information and programming and ensuring fans never miss a moment of the action!

T
Tailgating

View availability and secure parking now via ParkMobile:

https://parking.mercedesbenzstadium.com/

T
Team Stores

Event Day Locations:

Field Level- Gate 1 Plaza (jersey customization), Mercedes-Benz Club, Field Level Club

100 Level – Team Stores located at Section 102 (between Gates 3 and 4), Section 107, Section 118, Section 122, and Helmet Wall near section 128. Self-checkout is now available at the main Team Store (section 102) for season ticket members only.

200 Level- Section 204

300 Level- Section 301 and Section 333 (not open when 300 level is closed)

All locations open when the stadium gates open for each match. Don’t forget, Season Ticket Members receive a 15% discount on regular-priced merchandise at Mercedes-Benz Stadium, must show STM discount pass located within the team app under manage tickets. Discounts are not valid on gift cards, jersey customization or any other already discounted and/or promotional items.

Mobile Ordering is now available for pick up at Section 118 on the 100 Concourse or in-suite delivery on event days. The website will open 2 days prior to event and season ticket members may apply their discount code to purchase.

* Must have event day ticket to pick up at the stadium. This applies to Atlanta United and Atlanta Falcons events only. *

Non-Event Day:

The Team Store at Mercedes-Benz Stadium is currently closed on non-event days until further notice.

Fans are encouraged to visit the Official Team Store at Atlantic Station or shop online 24/7:

T
The Home Depot Backyard

A beautiful, 11-acre greenspace full of unique opportunities for the local community and visitors alike. The Home Depot Backyard provides a broad spectrum of programming for all audiences, as well as parking and tailgating opportunities for fans on event day. Click here to learn more about The Home Depot Backyard at https://thehomedepotbackyard.com/.

T
The Mobile Locker Company

The Mobile Locker Company provides safe and efficient event day bag storage services for guests to utilized at Mercedes-Benz Stadium.  Guests can store their belongings for a fee at one of the conveniently located bag check locations provided by The Mobile Locker Company outside of Mercedes-Benz Stadium.  Multiple forms of card or contactless payment are accepted.

Locations:

Gate 1: Northside Drive sidewalk, near the Gate 1 Box Office

Gate 2: Outside of Gate 2 on Andrew Young International Blvd.

The Mobile Locker Company will be available for most major events from 2 hours prior to event start time and close 1.5 hours after the event concludes. Items must be retrieved from The Mobile Locker Company truck on the same day.

Need assistance on event day?

The Mobile Locker Company associates will be available at the truck location on event day to answer all questions and assist with your item storage.

Need assistance after the event has ended?

Please contact hello@themobilelockerco.com for all inquiries, including retrieval of items left behind on event day.

For more information on The Mobile Locker Company, please visit https://www.themobilelockerco.com/

To learn more about our Clear Bag Policy, CLICK HERE.

T
Ticket Management Process

To manage, accept, view, transfer or sell your tickets, please review the tutorials below:

  • Atlanta Falcons Groups and Season Tickets: CLICK HERE
  • Atlanta United Groups and Season Tickets: CLICK HERE
  • Single Event Tickets purchased through Ticketmaster: CLICK HERE

Need help with your Season Tickets? Call or email your Service Representative. For extra support, please see below:

The Ask Arthur feature within the Atlanta Falcons, Atlanta United, and Mercedes-Benz Stadium apps provides easy access to the Mobile Ticketing Guide (Search “Mobile Ticketing Guide”). The Mobile Ticketing Guide is a resource that provides information on accessing tickets, transferring tickets, account information, and many other areas.

T
Ticket Sales

All single event tickets, including resale market, for Atlanta Falcons games, Atlanta United matches and other Mercedes-Benz Stadium events can be purchased through Ticketmaster.com. For season ticket inquiries, please click here: Atlanta Falcons or Atlanta United.

Children’s Ticket Policy: For Atlanta Falcons and Atlanta United events, children less than 33 inches tall can enter Mercedes-Benz Stadium for free as long as they sit in a guardian’s lap. For other events, the policy may vary, and tickets will be required for all fans.

T
Ticketing Policy

Resale of event tickets by individuals, regardless of price, is prohibited at Mercedes-Benz Stadium. Guests that purchase tickets from someone other than the Atlanta Falcons, Atlanta United FC, or Ticketmaster do so at their own risk as those tickets may be counterfeit. Mercedes-Benz Stadium associates are not responsible for and will not provide a replacement or refund of any kind for invalid tickets purchased through a secondary ticket provider.

T
Tours

Mercedes-Benz Stadium is the destination delivering the world’s ultimate sports and entertainment experience. In addition to hosting our world-class sporting events, Mercedes-Benz Stadium offers public, group, STEAM/Educational and Specialty Tours. Guests will get the chance to see a behind-the-scenes look at premium spaces, world-class art pieces, technology throughout the building as well as visit the field and locker rooms.

*Tour locations subject to change.

Email us at tours@mercedesbenzstadium.com and/or visit mercedesbenzstadium.com/stadium-tours/ for additional details.

T
Transportation
RIDESHARE:

Mercedes-Benz Stadium offers two rideshare drop-off and pick-up locations near the stadium for major events.

UPDATE: In coordination with campus partners, we will relocate Rideshare Zone 1 to Martin Luther King Jr. Drive SW (Across Northside Drive near Restaurant 10) for the match on Saturday 4/16.

Fans exiting Gate 1 are encouraged to follow the wayfinding signs along the Northside Drive sidewalk towards Georgia World Congress Center – Building C.

Rideshare Zone 2 is located on the Centennial Olympic Park Drive sidewalk near State Farm Arena.

Fans exiting Gates 2, 3, and 4 are encouraged to follow the wayfinding signs from the stadium gates to Rideshare Zone 2 near State Farm Arena.

Other forms of rideshare, including limousines and buses, are also permitted to use these areas as designated pick-up and drop-off locations.

MARTA:

Mercedes-Benz Stadium’s location in the heart of downtown Atlanta, provides convenient public transportation options to get to and from the stadium.

MARTA, a city-wide rail and bus system, provides two stops at the doorstep of the stadium (GWCC/Philips Arena/CNN Center Station and Vine City).

Near Gate 1 – Take the Pedestrian Bridge over Northside Drive to access the Vine City Station.

Near Gates 2, 3, or 4 – Access the GWCC/Philips Arena/CNN Center Station near State Farm Arena.

Please note that the preferred station for arrival and departure is the GWCC/Philips Arena/CNN Center Station near State Farm Arena.

CLICK HERE to learn more about MARTA.

T
Trespassing

Access to areas of Mercedes – Benz Stadium identified as a restricted area by signage, video or audio message, barriers and fences, or by the presence of security personnel shall be denied to unauthorized guests. Unauthorized persons entering these areas shall be warned and asked to leave the area. Failure to comply shall subject the person to ejection and possible arrest.

T
Umbrellas

Large umbrellas are prohibited. An umbrella must be under 33 inches to be allowed in the building and must remain closed inside the building.

U
Unauthorized Transmission

Unauthorized transmission of accounts or descriptions of the game, including play-by-play data, is strictly prohibited. Violators may be subject to ejection from the stadium.

U
Vegetarian and Vegan Options

Meatless Grill (Section 107 and 307) is a great choice for fans seeking vegetarian and/or vegan options. The Mac Shac at Section 122 offers Vegan/Gluten-Free Mac ‘N Cheese. Curry veggie wraps are also available at ATL Fan Fare and Meatless Grill locations.  Vegan hot dogs are available at all ATL Fan Fare locations (105, 113, 205, as well as H&F Burger/Hop’s Chicken (Delta Sky360 Club and Mercedes-Benz Club).

Other options such as salads, vegan hot dogs, vegan sausage, cheese pizza, and more are available at concession stands throughout the stadium.

For additional food and beverage information, including availability and stadium location, please access the Food and Beverage website at mbsfb.com.

V
Water Fountains

Water fountains are located and available for use on each of the main concourse levels inside the stadium.

Each fan is permitted to bring one (1) factory-sealed, non-frozen 500mL (16.9 fl. Oz.) bottle of water into the stadium if desired (no soda, flavored water or sports drinks).

W
Weapons

Guests are not permitted to bring firearms or any other weapons inside Mercedes-Benz Stadium, including off-duty law enforcement officials attending the event.

T
Welcome Home

Mercedes-Benz Stadium and our team members actively work to apply our “Welcome Home” service philosophy in everything that we do.  Our goal is to make all of our valued fans and guests feel right at home when attending an event at Mercedes-Benz Stadium.

Please reach out in advance of event day if we can assist with providing additional information or support to make your stadium experience as enjoyable as possible (email GuestService@mercedesbenzstadium.com ) We would also love to hear your comments and/or suggestions at any of our Guest Service Centers or email to GuestService@mercedesbenzstadium.com.

W
Wheelchair Escort Service

Mercedes-Benz Stadium is pleased to provide wheelchair assistance for mobility impaired guests. Wheelchair assistance is available to guests upon entry into the stadium on a first-come, first-serve basis. Requests for wheelchair assistance can be made by asking a stadium team member or by visiting a Guest Service Center (Gate 1, Gate 2 or Section 116)

W
Wi-Fi

We keep you connected at Mercedes-Benz Stadium by providing complimentary Wi-Fi throughout the stadium, with over 1800 access points. When you arrive near the stadium gates, connect to “attwifi@mbs” on your smartphone for the best experience.

To Access the MBS Wireless Network:

  1. Enable wireless on your mobile device
  2. Select the “attwifi@mbs” Wi-Fi network
  3. Launch your browser to access the internet
W
Will Call

Will Call is currently unavailable at the Mercedes-Benz Stadium Box Office.

To manage, accept, view, transfer or sell your mobile tickets, please review the tutorials below:

  • Atlanta Falcons Groups and Season Tickets: CLICK HERE
  • Atlanta United Groups and Season Tickets: CLICK HERE
  • Single Event Tickets purchased through Ticketmaster: CLICK HERE
W
You

You, our fans, guests and customers, are the focus of everything we do! Our team members at Mercedes-Benz Stadium are here to make your stadium experience as enjoyable as possible.  Please notify any team member if you need assistance or text 470-444-0234.  We would also love to hear your comments and/or suggestions at any of our Guest Service Centers or by emailing GuestService@mercedesbenzstadium.com.

Y
Zero Waste

Mercedes-Benz Stadium became the first professional sports stadium worldwide to achieve TRUE Precertification for zero waste efforts and is committed to being a leader in the realm of zero waste venues by implementing a recycling and composting program that will keep a minimum of 90%+ of all waste generated inside the stadium from ever going to a landfill.

Zero waste stations and awareness signs are located throughout the stadium concourses to make it easy for fans to participate and support our zero-waste goals.  

Remember, place all bottles and aluminum cans in the BLUE recycling bins and place EVERYTHING ELSE in the green compost bins.  

Click here to learn more about zero waste at Mercedes-Benz Stadium.  

Z
Ask Arthur avatar