Emergency? Call us at (470) 341-3020 or text us at (470) 444-0234
Mercedes-Benz Stadium outside view of the venue's facade

Get in Touch

Thank you for contacting us! Do you need assistance, are you inquiring about a lost item or would like to provide feedback on your experience?
For Lost Items - please complete the below ClaimForm
or visit any of the below websites for specific team or premium-related information - for all other inquiries, please skip to the form fields to provide your contact information and a Guest Experience representative will contact you back within 48 hours. Thanks again for your interest in Mercedes-Benz Stadium!

Lost and Found
Atlanta Falcons Season Ticket Members
fans@falcons.nfl.com
Atlanta United Season Ticket Members
fans@atlutd.com
Clubs and Suites Members
signatureservices@mercedesbenzstadium.com
Media Inquiries
media@mercedesbenzstadium.com
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Mercedes-Benz Stadium parking lot map from overhead showing a diagram of each available lot for event days

Parking and Transportation

Plan ahead with a variety of parking options for games and events at Mercedes-Benz Stadium. There are more than 20,000 parking spots available within a 20-minute walk of the stadium. Pre-purchasing your pass is highly recommended as all parking will often sell out prior to an event.

Fan Guidelines

Accessibility

From accessible parking to accommodative seating, Mercedes-Benz Stadium offers a host of ADA Services. We also provide wheelchair and companion seating on all levels.

Health and Safety

Emergency services are available on site at all times by calling (470) 341-3020 or texting at (470) 444-0234. We take cleaning and disinfection to the next level. All "high touch" surfaces in stadium common areas are cleaned before, during, and after each event.

Bag Policy

For quickest entry into the stadium, we strongly recommend that you do not bring a bag on event day. If a bag is necessary, the bag must meet the specific criteria in order to enter the stadium

A-Z Guide

Explore our detailed A-to-Z guide, outlining facilities and services for an informed and hassle-free visit. Discover information regarding Parking, Bag Policy, Restroom Locations and more.

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