Emergency? Call us at (470) 341-3020 or text us at (470) 444-0234
Mercedes-Benz Stadium outside view of the venue's facade

Get in Touch

Thank you for contacting us! Do you need assistance, are you inquiring about a lost item or would like to provide feedback on your experience?
For Lost Items - please complete the below ClaimForm
or visit any of the below websites for specific team or premium-related information - for all other inquiries, please skip to the form fields to provide your contact information and a Guest Experience representative will contact you back within 48 hours. Thanks again for your interest in Mercedes-Benz Stadium!

Lost and Found
Atlanta Falcons Season Ticket Members
Atlanta United Season Ticket Members
Clubs and Suites Members
Media Inquiries
Is this in reference to an upcoming event, a past event, or something else?

Upon submitting this form, I have read and agree to the Privacy Policy and Terms of Use.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Georgia Tech vs. Notre Dame
Aflac Kickoff Game - Clemson vs Georgia
Chelsea F.C. vs Club América
2026 FIFA World Cup
Zach Bryan's The Quittin Time Tour
Zach Bryan's The Quittin Time Tour
No items found.
Atlanta United vs. New York Red Bulls
Atlanta United vs. CF Montreal
Atlanta United vs. Inter Miami CF
Atlanta United vs. Nashville SC
Atlanta United vs. Santos Laguna
Atlanta United vs. DC United
Mercedes-Benz Stadium parking lot map from overhead showing a diagram of each available lot for event days

Parking and Transportation

Plan ahead with a variety of parking options for games and events at Mercedes-Benz Stadium. There are more than 20,000 parking spots available within a 20-minute walk of the stadium. Pre-purchasing your pass is highly recommended as all parking will often sell out prior to an event.

Fan Guidelines


From accessible parking to accommodative seating, Mercedes-Benz Stadium offers a host of ADA Services. We also provide wheelchair and companion seating on all levels.

Health and Safety

Emergency services are available on site at all times by calling (470) 341-3020 or texting at (470) 444-0234. We take cleaning and disinfection to the next level. All "high touch" surfaces in stadium common areas are cleaned before, during, and after each event.

Bag Policy

For quickest entry into the stadium, we strongly recommend that you do not bring a bag on event day. If a bag is necessary, the bag must meet the specific criteria in order to enter the stadium

A-Z Guide

Explore our detailed A-to-Z guide, outlining facilities and services for an informed and hassle-free visit. Discover information regarding Parking, Bag Policy, Restroom Locations and more.

Ask Arthur avatar