Orders are due by 10:00 a.m on the deadline day. See our Catering Deadlines on page 16 for more information.

You now have the ability to enter your standing orders into your SuiteSpot account for the entirety of the season. Your GRC is happy to help walk you through any issues, however your GRC will no longer be entering standing orders on your behalf.

Please reach out to MBSSuitesCatering@LevyRestaurants.com to request an activation link be emailed for access to your SuiteSpot Account, if you have not already created your account.

To create a “standing order”, simply login to SuiteSpot and create a new order that you will reuse for each event of your choosing. If you are utilizing our Beverage Par Program, you do not need to include your Beverage Par beverages. Once the order is created, click “Save to Favorites” on the Order Completion Screen. You can also find all of your past orders under “My Account” and “Order History” and Favorite any orders from there as well. All favorited orders will show up on the homepage of each event date after you click into the event to create an order.

Once you have your Standing Order saved as a “Favorite” go back to the Event Calendar and click on each event you would like to apply your Favorited Order to and select your favorited order and complete the checkout process. Please note, the card on file will not be charged until the end of each event.

You can make adjustments to any order in SuiteSpot before the Preorder Suite Catering Deadline passes and the ordering window closes.

To cancel your standing order after the preorder deadline passes, please reach out to your GRC prior to the 10am Cancellation Deadlines on page 16.

Preorders cannot be canceled after the Cancellation Deadline and will be charged in full.

Establishing a beverage par is the simplest way to manage your beverage order.

All remaining liquor and unopened wine from your 2024 season will remain in your suite for the 2025-26 season. All beverages on your 2025 Beverage Par are stocked and charged by the 6-pack or bottle at the end of your first attended event of 2025.

At the end of all following events, your refrigerator will be inventoried. Any 6-pack that is inventoried at 3 cans or less will be replenished and charged for a full 6-pack restock. Liquor will also be inventoried, restocked and charged for a full bottle if 75% or more of the bottle has been consumed.

You can send your form over to MBSSuitesCatering@LevyRestaurants.com by the preorder deadline for the event you want the par to be stocked. Once your updated Beverage Par Form is received, your Suite Attendant will confirm your inventory is up to par before the start of the next event.

If you have need to cancel an order for any reason, we ask that you alert your Guest Relations Coordinator by email right away.

Cancellations made prior to the cancellation deadline will be free of any charges. All cancellation requests are due by 10am on the cancellation deadline date.

If an order is canceled after the 4-day cancellation deadline, the full balance and taxes will be charged to the account for the canceled order.

If the event is cancelled for any reason prior to event day, no charges will be applied. If the gates open for any amount of time on event day and the event is then cancelled, the full balance and taxes will be charged to the account for the order.

Suite Attendants work to provide the highest level of cleanliness and sanitation for your in-suite buffet service.

Your Suite Attendant will set up for service prior to gates opening; ensure that your suite is properly sanitized throughout the day; and attend to beverage and dining needs.

Gratuity is not automatically included and is at your discretion.

Dedicated Suite Attendants, for one-on-one service, may be requested for an additional fee of $250 per suite.

Please provide their name on your account form or email your Guest Relations Coordinator at MBSSuitesCatering@LevyRestaurants.com. The request is subject to the attendants availability. Please submit a request for a dedicated Suite Attendant at least 7 days prior to the event.

Orders are subject to state and local taxes. For the State of Georgia, the tax rate is 8.9%.

Charges are applied in full based on the order. If you have a beverage par, consumption charges will be added prior to charging your payment form. Gratuity will also be reflected on your final bill.

No credits will be provided for any unconsumed food and/or beverage.

Itemized receipts can be retrieved from your SuiteSpot account. Under “My Account” select “Order History” to view, print, email or pdf your final receipt.

Please be sure to remove all personal property when leaving the premises. Levy is not responsible for any lost or misplaced property left unattended in the suite.

Should you leave something behind, please contact your Signature Services Account Executive or Guest Relations Coordinator.

Planning for a special occasion? Need your online password reset? Have a request or question?
Our Guest Relations Coordinator is happy to help! Please reach out to the email address or number below to talk to a Levy Food and Beverage Representative.

Email: MBSSuitesCatering@LevyRestaurants.com
Phone: 470.341.5529

For any concerns with service or how we may enhance your in-suite dining experience, please contact Heather McAlpine, Senior Suites Manager, at HMcAlpine@LevyRestaurants.com.

An Event Day menu featuring limited selections willbe available to order from upon arrival.

Not all items are able to be modified, but please reach out to a Guest Relations Coordinator to talk through specific requests. We are happy to accommodate if it’s possible.

An authorized signer is someone who is allowed to order on behalf of the Suite holder, as well as charge against the card on file.

Non-authorized signers may place an event day order, but they MUST present a credit card at the time of placing the order.

They will be asked to provide their contact information in the event that there are any issues with payment processing.

Unfortunately, to go boxes will not be provided due to health and safety requirements. Levy reserves the right to dispose of any unconsumed and unopened food and beverages at the end of each event.